Built for claim problems that keep coming back.
The same reimbursement question comes back, and each time someone has to research it again after the claim has already gone out.
Orchid works first with RCM organizations and medical billing companies. Practices managing their own billing can be a direct fit too.
Why recurring issues stay hard.
It repeats
The same question shows up again and again.
The research takes time
Finding the rule that applies interrupts other work.
The context changes
The answer depends on the payer, plan, service, and date.
Orchid answers the question before the claim goes out, while you can still do something about it.
Start with one recurring issue.
Start with one: One reimbursement question, and the claims and records behind it.
Worked examples
- Modifier 25 and same-day E/M
- Routine foot care exceptions
- Q7, Q8, and Q9 support
Bring one recurring issue, the de-identified records that show it, and one person to review what comes back. Nothing about your billing system has to change.
Start with one recurring claim issue.
15 to 30 minutes to talk through the issue and the records available.